SEBI Complaints Redress System (SCORES)

Definition: SEBI Complaints Redress System (SCORES) is a web-based centralized grievance redressal system that allows investors to lodge complaints against intermediaries or companies.
Details: Investors can approach the concerned intermediary or company first, then the Stock Exchange or Depository, and finally lodge a complaint with SEBI through SCORES if the grievance remains unresolved.
Key Features of SCORES:
- Web-based portal: http://scores.gov.in
- Mobile App available on Android and iOS platforms
- Toll-Free helpline numbers: 1800 22 7575, 1800 266 7575
- Enables online lodging, follow-up, and tracking of complaint status
Benefits of SCORES:
- Convenient and accessible
- Allows investors to track the status of their complaints online
- Provides a transparent and efficient complaint redressal process